BUYING

Pay safely (escrow)

Bank card, transfer in escrow or cash on delivery in Côte d'Ivoire — and one principle: the seller is paid only after you.

5 steps · 4 min
Capture d'écran — Pay safely (escrow)
Real screenshot of the platform

DalpaMarket's escrow is your best protection: your money is held by the platform and only released to the seller once delivery is confirmed.

  1. 1
    Choose your payment method

    International bank card in euros or dollars, cash on delivery anywhere in Côte d'Ivoire (sellers based there), bank transfer in escrow for B2B — and mobile money in CFA francs as soon as it is activated.

  2. 2
    Pay on the secure page

    For mobile money and cards you are redirected to the licensed payment page; DalpaMarket never sees your codes or card numbers.

  3. 3
    Your funds go into escrow

    "Escrow: held" status on the order: the money is locked at DalpaMarket, not with the seller.

  4. 4
    Receive and inspect

    Check your products on delivery — especially fresh goods. All good? Confirming delivery releases the payment to the seller.

  5. 5
    A problem? The funds stay locked

    "Report a problem" freezes the escrow and opens mediation: refund or release, decided by a human mediator.